Layer Salon CRM
Booking, deposits and rebooking prompts for salons and spas
- From USD 59/month
- 14-day free trial
The short answer
Layer Salon CRM is booking and client management software for salons and spas. It handles online booking against individual stylist availability, deposits that reduce no-shows, packages and gift cards, and automatic rebooking prompts timed to each client’s own visit interval.
Key takeaways
- Booking by stylist, with processing time and gaps handled correctly
- Refundable deposits on the services worth protecting
- Rebooking prompts at each client’s own interval, not a monthly blast
- Utilisation per stylist visible before payroll
Salon software usually gets booking right and everything after the appointment wrong. The revenue is in what happens next.
Booking that respects the chair
Availability is per stylist, not per salon. Service duration includes processing time, and the gaps that a colour service needs are protected automatically rather than being someone’s job to remember.
Deposits that change behaviour
Card-on-file deposits on higher-value services, with a clear cancellation window. Small and refundable works about as well as large and punitive, and costs far less conversion.
Rebooking at the right moment
Each client has their own interval. Prompting at six weeks when they come every four is as useless as prompting everyone on the first of the month. The prompt goes out relative to the individual.
Numbers the owner can act on
Utilisation per stylist, rebooking rate, average spend and retail attachment — visible during the month rather than reconstructed after it.
What's inside
Booking
Per-stylist availability with processing time and protected gaps.
Deposits
Card-on-file on higher-value services, with a clear cancellation window.
Rebooking
Prompts timed to each client’s own visit interval.
Packages & gift cards
Sold, redeemed and tracked properly rather than in a drawer.
Utilisation
Per stylist, during the month rather than after it.
Feature list
- Everything in Layer CRM
- Online booking by individual stylist
- Service durations with processing time and gap protection
- Card-on-file deposits and no-show fees
- Packages, courses and gift cards
- Rebooking prompts at each client’s own interval
- Retail and product sales
- Stylist utilisation and rebooking-rate reporting
- Client history with formulas and preferences
- Waitlist for cancelled slots
- Commission and payroll reporting
Try Layer Salon CRM
14 days free. No card required — we set up your account and import your existing contacts.
Integrations
- Stripe
- Square
- Twilio
- Google Calendar
- Google Business Profile
- Xero
Also see everything we build for salons and spas.
Layer Salon CRM — frequently asked questions
Yes, and that is the default. Availability, service duration and pricing can all differ per stylist, because in most salons they do.
You choose which services require one and how large it is. The card is held on file, the cancellation window is stated at booking, and the deposit is refundable within it. Small amounts work about as well as large ones and cost far less conversion.