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Industry-specific CRM with lead capture, appointment and reminder automation, a built-in website, and an AI chatbot that answers on text or voice and books the job.
One platform for clients, leads, appointments and follow-up
The core platform every Layer product is built on: contacts, pipeline, calendar, automated reminders, a website and an AI assistant that answers and books.
Matters, deadlines and client intake for law firms
Everything in Layer CRM plus matter management, escalating court-date reminders, conflict checking and a client portal.
Listings, viewings and vendor reporting for agencies
Property portfolio management with portal publishing, self-service viewing booking, buyer matching and automatic vendor reports.
AI receptionist that answers, qualifies and books — text or voice
A text and voice assistant that handles enquiries around the clock, answers questions about your business, books into your real calendar and escalates what it should not handle.
Dispatch, job sheets and maintenance contracts for field teams
Job dispatch, engineer scheduling, offline mobile job sheets, parts tracking and self-renewing maintenance contracts.
Memberships, booking and bay utilisation for wash sites
Subscription memberships with automatic billing, online detailing booking, bay scheduling, loyalty and win-back campaigns.
Appointments, recalls and waitlist backfill for clinics
Appointment scheduling, automated recall management, multi-channel reminders and automatic waitlist backfill of cancelled slots.
Booking, deposits and rebooking prompts for salons and spas
Online booking by stylist, refundable deposits on higher-value services, packages and gift cards, and rebooking prompts timed to each client’s own interval.
A fast, bookable website your CRM keeps up to date
Mobile-first business websites with local SEO structured data, built-in booking and content driven from the same records as your CRM.
A generic CRM gives you fields and expects you to build the process. Layer ships with the process already right for your industry — court-date escalation for law firms, viewing booking for agencies, maintenance contracts for HVAC. You spend a day configuring rather than three months implementing.
Yes. We import contacts, appointments and history from most common systems and from spreadsheets. Migration is included in onboarding at no extra cost.
The text assistant is included from the Growth plan. The voice agent is included on Scale, or available as an add-on. Both are also sold standalone as Layer Assist if you already have a CRM you are happy with.
