Layer Clinic CRM
Appointments, recalls and waitlist backfill for clinics
- From USD 79/month
- 14-day free trial
The short answer
Layer Clinic CRM is appointment and recall software for private dental and medical clinics. It schedules across practitioners and rooms, runs recall programmes automatically, sends multi-channel reminders, and refills cancelled appointments from a waitlist within minutes.
Key takeaways
- Recall intervals attached to treatments, generating their own reminders
- Reminders across SMS, email and voice
- Cancelled slots offered to the waitlist automatically
- Scheduling and communication only — not a clinical records system
An empty chair cannot be recovered. Two mechanisms recover most of the loss: reminders people actually receive, and a waitlist that fills gaps without anyone making calls.
Recalls that run themselves
Recall intervals attach to the treatment and generate reminders with a booking link at the right time. The patient books online; nobody works a spreadsheet.
Backfill in minutes
A cancellation offers the slot to waitlisted patients in order, automatically, until someone takes it.
Layer Clinic CRM handles scheduling, recalls and patient communication. It does not store clinical notes and is not a clinical record system.
Feature list
- Everything in Layer CRM
- Multi-practitioner and multi-room scheduling
- Automated recall programmes by treatment type
- SMS, email and voice reminders
- Waitlist with automatic cancellation backfill
- Online booking with practitioner selection
- Deposits and no-show fee handling
- Treatment plan tracking and follow-up
- Patient communication history
- Utilisation and no-show reporting
Try Layer Clinic CRM
14 days free. No card required — we set up your account and import your existing contacts.
Integrations
- Google Calendar
- Outlook
- Stripe
- Twilio
- Xero
Also see everything we build for clinics.