Telecaller
About the Job Role:
As a Telecaller, you will be responsible for making outbound calls to potential customers, introducing them to our products or services, and persuading them to make a purchase or schedule an appointment. You will also handle inbound calls, address customer inquiries, and provide information about our products or services.
Responsibilities:
- Make outbound calls to potential customers and promote our products or services.
- Handle inbound calls and address customer inquiries or concerns.
- Provide information about our products or services and assist customers in making purchasing decisions.
- Maintain accurate records of customer interactions and transactions.
- Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.